I can't help but feel bad about how poor some of our weekend staff are. I feel part of their inability to work is my fault; I feel part of their inability is their fault; and I feel part of their inability is due to the failing of fundamental education to prepare them properly for the working world.
Firstly my fault. I've seen them making mistakes and I try and point them out as pleasantly as I can. I almost always manage that. I've seen them slacking around and being generally lazy and teenage-ish (if you know what I mean), but I've done little to help the situation. I did try to lead by example, but they simply aren't mature enough to recognize what I was doing. I watched them pricing last week, with white labels, wrong prices and putting them anywhere on the product. I told them once how to do it. But they didn't bother to change (in the end I changed the white labels in that gun). The only other way I stepped in was to tell one of them to not just throw the seed into the containers, but arrange it neatly. I feel bad about pointing things out like that because it seems straight forward common knowledge to me. I just think I could have done more though.
I feel partly responsible seeing as I trained one of them, but an incident last week makes me think I did everything right. He was putting a bag of compost through the till and didn't use the PLU codes and Andy walked past, and I happened to be standing in the vicinity. Andy asked him, "you know how to use the PLU codes, don't you?" and he said no. Andy told me to show him how to use the PLU codes. But I remember taking him outside when training him (even though Andy had already given him a tour of the garden centre). I showed him the bags of compost outside and telling him that if someone brought one of these bags to his till then he should use these codes in the book. I then took him to the till and showed him how to use the codes! I then gave him a demonstration!
Not only are they crippled by their inability to listen, but they have no work ethic what-so-ever. For the likes of you and I, and all the full-time staff, we have to work or we don't eat. But if they get fired, they still get food put on their tables by their Mums. They seriously need to read Booker T. Washington's book 'Up From Slavery'. They simply don't care if they do the job right because they don't have to care. It just isn't possible to survive in the working world with the same attitude that gets you through school. You just can't do it. The same can be said about university. In university, you have to listen to pass exams to get a degree. But above all, they don't understand the fundamental principle of interdisciplinarity. The grossest lack of such a skill was evident a few weeks back. I don't want to 'grass' on people, but if I have to I will. I saw her tearing one of her many voids off the top of the till and throwing it in the bin. I thought, "did I just see that?" so I stuck around. Two minutes later she did it again. It became painful to watch so I made a hasty exit. It just seems silly, illogical, stupid and wrong. I still can't believe she does that. It just seems sad that, in the end, most of it really is all her fault.
Yours, wherever you may be,
Daniel C. Wright
Oxford English Dictionary
Saturday, February 03, 2007
Our Staff
Posted by Daniel C. Wright at 22:06
Labels: Booker T. Washington, College, Education, Interdisciplinarity, School, University, Up From Slavery, Work, Workplace
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